EMPREGO CUSTOMER RELATIONSHIP MANAGEMENT ANALYST RIO DE JANEIRO, RIO DE JANEIRO

Field service analyst – macaé – rio de janeiro apply your talent and skills to help leading companies improve everyday life...

•    customer relationship management... ¿    manage customer escalations... ¿    performance management i... •    excellent customer facing skills...

• perform proactive order management to ensure the metrics are met on all orders... • meet or exceed the targets set by the management with regards to: - customer...

Process and standards support/service organization customer relationship management good concept of incident and change management   abilities: excellent...

Update customer relationship management tool, salesforce with all required details from the customer visits... strong customer service orientation...

Performance parameter measure % adherence to sla/ timelines multiple cases of red time zero customer escalation client appreciation emails 2... desktop support...

Conhecimento em tecnologia e ferramentas de atendimento: conhecer ferramentas de crm (customer relationship management), softwares de atendimento e, no caso de...