EMPREGO CUSTOMER RELATIONSHIP MANAGEMENT ANALYST RIO DE JANEIRO, RIO DE JANEIRO

Field service analyst – macaé – rio de janeiro apply your talent and skills to help leading companies improve everyday life...

•    customer relationship management... ¿    performance management i... ¿    manage customer escalations... knowledge: •    knowledge management systems...

• perform proactive order management to ensure the tdd is met on all orders... • meet or exceed the targets set by the management with regards to customer satisfaction...

• perform proactive order management to ensure the metrics are met on all orders... • meet or exceed the targets set by the management with regards to: - customer...

Managerial experience • project coordination or administrative project management specialist functions... in the same way, drive de-escalation management on behalf...

Performance parameter measure % adherence to sla/ timelines multiple cases of red time zero customer escalation client appreciation emails 2... desktop support...

Atendimento ao cliente de forma pontual e imediata com foco nos resultados requisitos requisitos: necessário experiência com crm (customer relationship management...

Conhecimento em tecnologia e ferramentas de atendimento: conhecer ferramentas de crm (customer relationship management), softwares de atendimento e, no caso de...