EMPREGO CUSTOMER SUPPORT SPECIALIST RIO DE JANEIRO, RIO DE JANEIRO

support other internal and corporate communications initiatives as needed... support the translation process for internal and external communications, where necessary...

Ensure configuration/migration on backbone and customer sites remotely for activation of customer services... ensure customer acceptance tests are performed...

•    customer relationship management... ¿    manage customer escalations... •    excellent customer facing skills... ¿    lead, coach, and mentor level 2 security...

• proactively coordinate, track and manage service & solution components until full delivery of completed service/solution to the customer...

Data & analytics capabilities to support data-driven decisions... support the development of the annual brand planning process... ensure and support sales forecast...

In mental health, we have psychological support and an exclusive channel to care for feelings and well-being on an individual basis, in addition to promoting awareness...

Ongoing support and funding with training and development plans... the cognizant community: we are a high caliber team who appreciate and support one another...

Our people are the trusted experts, relied on to solve customer challenges big and small... coe partnership: work alongside other centres of excellence to support...

Strong customer service orientation... update customer relationship management tool, salesforce with all required details from the customer visits...

Demonstrate excellent leadership, strong interpersonal, influencing and planning skills excellent communication and presentation skills be available to travel (possibility...

Desktop support... demonstrates (in parts) frequently with minimal support and guidance... performance parameter measure % adherence to sla/ timelines multiple cases...

support the product teams in improving the customer journey... work closely with our account management unit and support them with product and digital marketing...

Travel to outside fillers and industry events as requested/necessary and determined by needs of the business and direction from supervisor support sales team with...