EMPREGO CUSTOMER EXPERIENCE PARTNER SÃO LEOPOLDO, RIO GRANDE DO SUL

Role requirements experience as sap technical consultant in customer facing role (consulting, it support, it services etc... virtual customer success partner involved...

experience working with agile/lean ux methodologies... experience in shaping product strategy and aligning user experience efforts with business goals...

•    experience with support systems, message handling, and remote communication tools... •    maintaining and updating official trackers with the status of partner...

customer and stakeholder communication: serve as the first point of contact for both the customer and management... strong empathy for both customer and team as...

Create and maintain digital assets to drive partner self-sufficiency... about the sap internship experience program: the sap internship experience program is sap’s...

experience with s4/hana is a plus design concepts...   experience with odata, cds views business process and erp application knowledge...     what you bring   bachelor's...

Developing customer centricity behavior...   about the team: sap procurement customer support team is responsible for handling customer issues from sap ariba cloud...

Qualifications/skills and competencies   solid experience with human resorces abap programming skills and/or cloud platform integration with integration experience...

Time management: we’re a very busy team, and managing time is a key pillar to ensure collaboration to global queue and great customer experience...

experience in working with sap fiori applications... configure customer requirements in customer’s sap system, prepare functional specifications and support development...

Participate in customer workshops to understand business process requirements, providing a creative source of ideas/solutions to address customer issues...

Build relationships build customer relationships to support high quality delivery and customer success; build relationships with peers in order to...

Assess technical issues and develop system solutions for the deployment provide support for escalated projects and system optimization, perform issue and status...

Preferred skills: sap business technology platform (btp) experience... experience in devops and ci/cd processes for cloud-based applications...

Together with other three teams in our amer location, we form the industries & customer experience portfolio, with a total of 60 experts supporting products like...

partner with other teams to define product enhancements/ specific issue resolutions etc... we partner with product development to ensure best practices are integrated...

Consistent professional software development experience... experience writing unit and integration automated tests... experience with tdd or bdd is a plus...

Extensive working experience in operation support or project management...   sap customer experience helps businesses on every continent sell more goods, services...