EMPREGO GERENTE CUSTOMER EXPERIENCE RIO DE JANEIRO, RIO DE JANEIRO

Desenvolver e implementar melhores práticas para aprimorar o desempenho operacional da empresa... analisar e otimizar fluxos de trabalho para eliminar desperdícios...

Specifically, you will be responsible for performing the following tasks to the highest standards: analysis local market trends and competitor activity to identify...

Experiência com métricas de retenção, churn, lifetime value (ltv), customer engagement score (ces) e net promoter score (nps), foco em jornada do cliente e experiência...

Industry experience in infrastructure and/or offshore oil and gas sectors is advantageous... requisitosexperience: experience in financial accounting and reporting...

Atribuições: será responsável pela comunicação clara e efetiva com o cliente; se aprofundar no atendimento de demanda do cliente; estudar o setor e as especificidades...

• proactively coordinate, track and manage service & solution components until full delivery of completed service/solution to the customer...

•    customer relationship management... ¿    manage customer escalations... •    excellent customer facing skills... degree in telecommunications / electronic /...

#vemsertp responsabilidades e atribuições: respond promptly to video and audio interpretation sessions, conducting in a friendly and professional manner; provide...

experience in a global organization... provides leadership and guidance in critical customer planning and engagement... good knowledge and experience with...

To ensure functionality; · install and configure appropriate software and functions according to specifications; · installations and formatting of...

Have experience in the operational stages of cementing activities have experience of basic cementing equipment's/inputs... ) demonstrate experience in well planning...

Have experience in the operational stages of drilling fluid activities have experience of basic drilling fluid equipment's/inputs... demonstrate excellent leadership...

Have hands on experience in hr partnership within the latam region... have previous experience handling unions and industrial relations, at least 3 years...

customer interface: serve as the primary contact with the customer, facilitating clear communication and ensuring alignment between client needs and project execution...

Demonstrated experience with senior stakeholder management... strong experience in multi-national finance planning & partnering roles... strong analytical and problem-solving...

experience working with international or remote teams, including managing communications and coordinating projects across time zones... **skills:** - strong communication...

Support the product teams in improving the customer journey... moreover, you will have the unique opportunity to expand your expertise with our proprietary demand...

Creates sors and manage projects (clarifications, customer meetings, and etc)... fuel your passion to be successful in this role you will: have bachelor’s degree...

• deep knowledge of transmission & distribution industry • c-level personal contacts within transmission & distribution system operators • well recognized...