EMPREGO CUSTOMER SUPPORT ANALYST REMOTE

Coordinate customer support cases including interaction with other internal groups such as engineering, sales and customer success   work closely with the customer...

Experience handling escalated issues and managing customer crises... lead strategic projects related to improving the customer experience...

The e-csm serves as the strategic point of contact for the customer and helps define and drive customer transformation and successful business outcomes...

” – vp, customer support... good understanding about enterprise level application support and infrastructure support... what you’ll contribute product/customer support...

Willingness of going the extra mile for the customer... display accountability for customer satisfaction by owning and managing customer-facing activities...

This is a hybrid position located in sao paulo, and not fully remote... your lead is entrusting you with the autonomy to meet and exceed your performance metrics...

You’ll be analyzing and working on customer health kpis, driving growth for both the customer and the entire axur team... and you can work remotely from anywhere...

Ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! outros dados de posição what...

Continuously improve management support process/ tools and methodologies through benchmarking, learnings and voice of customer feedback... coordinate visitor arrangements...

Proven experience as a business analyst...   100% remote work  responsibilities  top 5 responsibilities  ecommerce requirements gathering, analyzing, and documenting...

Proven experience as a revenue analyst or in a similar role... revenue strategy: support leadership in formulating pricing strategies, revenue optimization plans...

Professional experience: experience in customer service or order management or warehousing or transportation... capability to identify and implement strategies to...

Experience in providing customer/user support in the information technology area, supporting users on platforms... descrição do emprego key responsibilities: providing...