EMPREGO CUSTOMER SERVICE AND OPERATIONS CURITIBA, PARANÁ

We promote and embrace equal opportunities in our hiring process, and also every day at work... all this through an internet platform and our ios/android apps...

Verify and resolve customer concerns... process orders, payments and customer accounts... - provide timely responses to customer inquiries, by telephone and/or...

Education and experience: - previous program management and business operations exposure... mentoring, managing and leading the sales operations team...

Atividades: • support brazilian dealers and latin american markets in using and implementing tools and new features; • participate in discussions on improvements...

•support brazilian dealers and latin american markets in using and implementing tools and new features... •knowledge of service design methods...

Delivery lead cadence around margins and revenues quality quality assurance and contract compliance, process improvements transport helpdesk & fmg transport rooster...

Demonstrates (in parts) frequently with minimal support and guidance... of cases resolved per day, compliance to process and quality standards, meeting process level...

Provide exceptional customer service and support to ensure client satisfaction and loyalty... build and maintain a robust pipeline of qualified leads and opportunities...

Demonstrates (in parts) frequently with minimal support and guidance... extends the competency to difficult and unknown situations as well...

Atividades: • demand forecasting & planning: lead the development of accurate demand forecasts by analyzing historical sales data, market trends, customer insights...

•proven ability to collaborate effectively with sales and operations teams... •ensure demand forecasts are aligned with business objectives and product availability...