EMPREGO TICKET MANAGER SERVICE DESK SÃO PAULO, SÃO PAULO

Conhecimento de service now (será um diferencial)... ticket manager - a companhia opera 12 terminais de transbordo, 6 terminais portuários e administra cerca de...

The cas service center and quality assurance is responsible for 24x7 service desk activities, customer master data, reporting and management of cas processes, incl...

Constantly monitors ticket responses (quality & slas)... manages clients escalations together with the sbs manager... expertise in the service processes, tools,...

Attend and actively contribute to regular sales meetings organized by the divisional director, or by the corporate team, or by the direct manager...

· perform regular business reviews with clients that cover many aspects including support ticket analysis, service levels, metrics and client environment performance...

Build trusted relationships with a broad spectrum of stakeholders from senior executive to support desk... develops overall technology solution knowledge within...

To exercise your rights regarding your personal data, such as access to data, confirmation of processing, correction of data, anonymization, blocking or deletion...

The client manager will support the stack of clients aligned to each kyc operations team and aco managing the client pipeline for the sales desk or business they...

Maintain accurate documentation of all actions required to resolve issues in the service ticket support database... experience with trouble ticket and incident management...