EMPREGO TECHNICAL SUPPORT MANAGER REMOTE SÃO LEOPOLDO, RIO GRANDE DO SUL

support our customers via real time channels (chat, phone, etc... you will learn a lot of technical and business topics through classroom training, remote training...

This role also provides expert support in operations and facilitates the service lifecycle... is a plus knowledge of project management fundamentals, itil, lean...

Experience in leading technical discussions, translating business requirements into solution architectures... ability to work closely with business stakeholders...

Strong communication skills and a strong technical background is required to effectively drive customer projects   responsibilities & tasks:   support the transformation...

support other activities outside of consulting/professional services, such as support engagements, customer escalations and expert-on-demand requests, as required...