EMPREGO CUSTOMER AGENT SOLUTION RIO DE JANEIRO, RIO DE JANEIRO

• proactively coordinate, track and manage service & solution components until full delivery of completed service/solution to the customer...

•    customer relationship management... ¿    manage customer escalations... •    excellent customer facing skills... ¿    to ensure excellent quality of service...

Be able to influence others have effective problem identification and solution skills... our people are the trusted experts, relied on to solve customer challenges...

Performance parameter measure % adherence to sla/ timelines multiple cases of red time zero customer escalation client appreciation emails 2... desktop support...

Keeping the company's customer database and crm up to date... we offer a turnkey workforce solution to acquire, mobilise and employ top talent in over 70 countries...