EMPREGO HEAD CUSTOMER EXPERIENCE CURITIBA, PARANÁ

Desenvolver, executar e otimizar a estratégia de todos os canais (principalmente e-mail marketing e whatsapp) focada no desenvolvimento da audiência de clientes...

Analisar o comportamento e as necessidades dos cooperados para oferecer soluções personalizadas e relevantes... monitorar o feedback dos cooperados e identificar...

• experience leading hardware teams in agile development/project management; • international and multi-cultural experience within a global organization; • experience...

• experience leading hardware teams in agile development/project management; • international and multi-cultural experience within a global organization; • experience...

Our mission is to “make the healthcare experience more human... you will execute end-to-end bi projects and be the main point of contact for the internal stakeholders...

In a bpo/ites setup- expert project management - knowledge of project management and hands on experience in agile methodology - expert competency levels foundation...

Our mission is to “make the healthcare experience more human... the hiring manager will also be able to answer more of your questions about the position and the...

customer pcsat and acsat score, pulse score, customer cases - received, time to forward, time-to-closure, customer references, positive customer feedback 3...

experience with crm software and sales productivity tools... provide exceptional customer service and support to ensure client satisfaction and loyalty...

Structure on boarding training requirements, pre process, customer visits etc... certifications and assessments standard trainer assessment & domain certification...

Prepare and share the aht tracker (half hourly) to the managers prepare and share dashboard containing all sla's, kpis, every single metric on a daily basis with...

Years of experience:more than 2 experience in engineering and automotive industry application... experience with customer/ product surveys (automotive industry quality...

Verify and resolve customer concerns... process orders, payments and customer accounts... - provide timely responses to customer inquiries, by telephone and/or...

Requisitos: • minimum bs degree in engineering; master’s degree preferred; • previous management experience with direct supervisory responsibilities; • experience...

Requisitos: • minimum bs degree in engineering; master’s degree preferred; • previous management experience with direct supervisory responsibilities; • experience...

experience working with web design and web development teams... plan and execute a/b tests to optimize website elements, user experience and conversion rate...

Descrição do emprego ensure accurate and timely data entry into our operating system track and trace files as required use workflows daily ensure timely delivery...