COORDENADOR DE FOLHA DE PAGAMENTO

Coordenador de Folha de Pagamento - Make It Matter. As part of Mondelz International Digital Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc. ) are used to provide impeccable service to the organization. You and your team will define and carry out resourcing plans that deliver efficient organizational performance. How you will contribute In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools. In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement. You will also monitor, analyze and improve team performance to improve customer satisfaction. As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Data management Leading teams, coaching and mentoring Managing performance driven by service level agreements and metrics Relationship management with a client focus Problem solving and analytical skills Communicating effectively, verbally and in writing Process management skills Working in a shared service organization a decided advantage More about this role We are looking for someone to coordinate payroll activities on a daily basis, being responsible for: Understanding business needs by actively listening to clients; Reviewing payroll entries; Ensuring internal process controls; Keeping the team updated on regulatory changes, payroll taxes, and E-social. Specific job requirements: Proficiency in Excel - building and automated checks; Power BI; Experience in process optimization; Experience with ADP tool - parameterization, automation; Advanced English. Additional skills you will bring: Flexibility; Good negotiation and communication skills; Empathy. Availability to work in a hybrid model, 2x per week. Mondelz International values the well-being of our people and seeks to provide the best experiences. Therefore, some of our administrative positions are eligible for a hybrid model, allowing remote work on certain days of the week. Business Unit Summary Mondelz Brasil is Mondelz Internationals fourth largest operation in the world, with approximately 7,500 employees proudly producing, selling and distributing some of the most beloved brands of chewing gum, candies, powdered beverages, cream cheeses, chocolates, cookies and desserts in Brazil. We make the Brazilians favorite products such as Bis, Lacta, Oreo, Club Social, Sonho de Valsa, Trakinas, Trident, Halls, Royal, Tang and many others. We are truly part of the lives of Brazilians: You can find our mouth-watering products in more than 700,000 points of sale and we are present in more than 92% of Brazilian homes. Our factories are located in Vitória de Santo Antão, in the state of Pernambuco, and Curitiba, in the state of Paraná. We are also home to one of the company's 11 technology centers around the world, responsible for research and development, so we can continue to create new and innovative products, offering the right snack for the right time, done in the right way. Mondelz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Service Operations (Delivery) Global Business Services #J-18808-Ljbffr