EMPREGO CUSTOMER SUPPORT ASSOCIATE CURITIBA, PARANÁ

customer support manager - our mission is to make the healthcare experience more human... experience handling escalated issues and managing customer crises...

Qualifications requirements: bachelor’s degree in a related field; relevant experience in customer success operations; crm usage/management experience (such as hubspot...

customer success operations specialist - our mission is to make the healthcare experience more human... if you require additional support in your recruitment process...

If you require additional support in your recruitment process, we kindly encourage you to let us know... it also involves collecting and analyzing feedback from...

It also involves collecting and analyzing feedback from the major stakeholders (customer success, customer care, data quality) to identify trends and areas for enhancement...

Demonstrates (in parts) frequently with minimal support and guidance... of cases resolved per day, compliance to process and quality standards, meeting process level...

Demonstrates (in parts) frequently with minimal support and guidance... e-mail content, fault report tracking, voice calls, business etiquette etc on time deliveries...

Activities: • work as a true business partner, focused on the customer solutions area, in order to drive and support financial business performance, risk management...

•perform closing activities connected to the customer solutions área... •work as a true business partner, focused on the customer solutions area, in order to drive...

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback 2 self- management productivity...