EMPREGO CUSTOMER SOLUTIONS AGENT CURITIBA, PARANÁ

Verify and resolve customer concerns... process orders, payments and customer accounts... - provide timely responses to customer inquiries, by telephone and/or...

Self- management productivity, efficiency, absenteeism, training hours, no of technical training completed customer service(product&service)...

Job description we are looking for a hands-on professional with a knack for data analysis and project management to help us improve the efficiency of our customer...

E-mail content, fault report tracking, voice calls, business etiquette etc on time deliveries - wsrs, test execution report and relevant dashboard updates in test...

Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training... project management...

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback 2... demonstrates (in parts) frequently...

Deliver solutions by providing direct development and maintenance of rules solutions... should have excellent communication skills and able to manage customer...

Develop tailored solutions to address customer pain points and align with their business objectives... provide exceptional customer service and support to ensure...