EMPREGO CUSTOMER SERVICE ANALYST JOB CURITIBA, PARANÁ

Qualifications requirements: advanced english; experience in managing customer service leadership teams... prepare regular reports on customer service performance...

job description we are looking for a hands-on professional with a knack for data analysis and project management to help us improve the efficiency of our customer...

Requisitos: • bachelor’s degree in engineering, it, business administration, or equivalent; • project management skills and experience in coordinating project teams...

•knowledge of service design methods... •desirable knowledge of products and applications related to customer services in the logistics ecosystem, contract data...

Self- management productivity, efficiency, absenteeism, training hours, no of technical training completed customer service(product&service)...

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback 2... competent consistently demonstrates...

Provide exceptional customer service and support to ensure client satisfaction and loyalty... develop tailored solutions to address customer pain points and align...