SERVICES PROCESSES AND IT ANALYST ()
Descrição da oferta de emprego
•Bachelor’s degree in Engineering, IT, Business Administration, or equivalent; •Project management skills and experience in coordinating project teams; •Experience in data analysis and report preparation, including BI (Business Intelligence); •Knowledge of service design methods; •Experience with machine learning methods and agile software processes; •Desirable knowledge of products and applications related to customer services in the logistics ecosystem, contract data, and telematics.
Atividades.
•Support Brazilian dealers and Latin American markets in using and implementing tools and new features; •Participate in discussions on improvements and prioritization with the global organization; •Review processes focused on workshop digitalization and efficiency; •Analyze data and develop reports and KPIs to support dealers and other areas in improving workshop productivity; •Promote the use of tools and efficiency in service processes by sharing best practices and providing user training.
Detalhes da oferta
- A PRIORI EXCELÊNCIA EM RECURSOS HUMANOS
- Indeterminado
- 13/11/2024
- 11/02/2025
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