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TECH CUSTOMER SPECIALIST

São Paulo - São Paulo

Descrição da oferta de emprego

Tech Customer Specialist - - Communicating effectively with colleagues and customers across the business- Leading incidents and requests to resolution- Developing Service Desk process and workflows; - Contributing to Service Improvements- Be a focal point for the team for communication and issue identification, resolution and escalation- Resolves technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives**Key attributes required**:- Be passionate about delivering excellent customer service- Exhibit self-motivation, efficiency and team working- Have strong oral and written communication skills- Have a good numeracy and IT skills- Have fine attention to detail and good time management skills- Enjoy working within a busy department, actively contributing to ideas and initiatives to grow and meet their goals- Be inquisitive and proactive - showing an appetite to problem solve, demonstrate ability to work both independently and as part of a team- Show aptitude for learning and developing new skills- Be comfortable working across teams in different locations- Identify and assess customers needs to achieve satisfactory resolution- Provide accurate, valid, and complete information by using the tools/methods provided- Stay up to date on relevant technologies entering the market- Must have a strong understanding of agricultural technology concepts- Experience with Precision Agriculture systems- Basic GIS experience a plus- Production agriculture exposure and/or knowledge a plus**Education/Experience**:Bachelors DegreePrecision Agriculture Exposure is desirableCustomer Service or Sales Experience is favorableFluent in EnglishBasic/Advanced in Spanish
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 25/12/2024
Data de expiração
  • 25/03/2025
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