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SENIOR CUSTOMER SOLUTIONS MGR, CSM BRAZIL

São Paulo - São Paulo

Descrição da oferta de emprego

Senior Customer Solutions Mgr, Csm Brazil - In this new, highly visible, role you will be ensuring that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. You will be a critical partner to our customers, leveraging your experience with large scale cloud transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers key milestones. You will manage cadence by leading the reporting and tracking functions along the way. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions,and go-live events and transitions are a few items owned by the SDM that are critical to the success of our customers cloud journey. You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/ Amazon to our customers, you will proactively help solve the customers challenges through new ideas, tools and mechanisms. You will be a peer leader, have the ability to gain stakeholder buy-in, negotiate and lead virtual teams. Your enterprise cloud experience and operational excellence will influence the teams decisions, provide insight, and help drive secure and robust solutions. You will evangelize AWS services and influence customers for adopting them. You should be passionate about delivering a great customer experience by deploying AWS solutions and driving innovation, and also be obsessed with contributing to the day-to-day management of the customers successful migration to AWS.

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Detalhes da oferta

Empresa

Caderno Nacional

Localidade

São Paulo - São Paulo

Endereço

Indeterminado - Indeterminado

Data de publicação

26/12/2024

Data de expiração

26/03/2025

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