MEDALLIA DIGITAL EXPERIENCE ANALYTICS (DXA) EXPERT -
Descrição da oferta de emprego
Analista Nível Acadêmico.
Ensino Superior Completo Áreas de Atuação Profissional.
TI - Projetos Descrição.
>2 Years "Medallia Platform previous experience; Digital Experience Analytics (DXA); Deploying, managing, and analyzing customer surveys;" Experience with Agile methodologies and project management tools.
Habilidades.
"Monitor and analyze digital customer interactions across web and mobile platforms; Utilize DXA tools to track user behavior, identify pain points, and recommend improvements; Develop and maintain dashboards and reports that highlight key metrics and insights; Create and deploy surveys that capture the voice of the customer effectively; Analyze survey data to uncover trends, patterns, and actionable insights; Present findings to stakeholders and recommend strategies to improve customer satisfaction" Medallia, Digital Experience Analytics (DXA), Custumer Surveys
Detalhes da oferta
- Indeterminado
- 03/12/2024
- 03/03/2025
Descrição: • design, build, test applications on the sap bpc platform or the sac planning platform, following the requirements defined by industry and line of business experts, using an agile methodology; • promote the applications built, interacting with marketing, sales and professional services organizations......
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