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CUSTOMER SUPPORT SPECIALIST WITH GERMAN

Brasilia - Distrito Federal

Descrição da oferta de emprego

Customer Support Specialist With German - Our aim is to provide our clients with a home in a strange city and make their staying the most comfortable. We want our guests to enjoy their trip without any hassle and rely on the high-quality services provided by us. At this point we are looking for an experience **Customer Support Specialist** to welcome to our team. **Your responsibilities will be**:- Answering chat messages of our guests- Answering phone calls of guests- Working with web-based IT systems like reservations systems, online keyless access systems, call center solution- Troubleshooting and solving guest problems with our team**Our future customer service manager has these characteristics**:- High English level (C1) and German (C1)- Work experience as a customer service- Quick comprehension and organization- Ability to work independently- Stress resistance- Sense of responsibility for apartments and guests- A great advantage will be if you are familiar with programs like PMS Guesty, CLINQ call center workOS and have experience in hospitality. **We offer**:- We have 3 options of work shifts - 6 am - 2. 30 pm CET; 2 pm - 10. 30 pm CET and11 pm - 7 am CET- 2 weeks training- Full-time work with the contract, 100% remotely- Competitive salary depending on your results, starting at 1000 EUR- The high flexibility of working hours and flexible workload (KPIs)- Friendly, positive and fast-growing team**We would appreciate it** if you start the cover letter with "You wont find a better Customer Service Specialist than me, as **Salary**: From R$5,092. 00 per month
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 25/12/2024
Data de expiração
  • 25/03/2025
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