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CUSTOMER SERVICE/TECHNICAL SUPPORT SPECIALIST

Brasilia - Distrito Federal

Descrição da oferta de emprego

Customer Service/Technical Support Specialist - Experience with technology, android and iOS devices is a plus. The following work schedules are available for this new team:Monday - Friday 10am-7pm CSTWednesday - Sunday 10am-7pm CSTFriday - Tuesday 10am-7pm CSTSaturday - Wednesday 10am-7pm CST- The start date will be Monday, December 12. _**What you''ll do**:Provide all aspects of support including tech support (ie bluetooth, wifi, network frequencies, etc) and customer service (returns, exchanges, general questions, etc)Become a product and process expertYou''ll be helping to build a brand through engaging customer interactions**Who you are**:Passionate about helping others through empathy and understandingFriendly, self-motivated and a natural problem solverOutstanding written and verbal communication skills in English (Fluent/Native level)Able to embrace change and willing to adapt along with our clientsPrevious customer support (service and technical) experience is strongly preferredExperience with CRMs, specifically Zendesk, Zoho and SalesforceBasic computer proficiency, including G Suite platformsOwn a fully-functional laptop with a minimum of 8GB of RAMHave a high-speed, reliable internet connectionAble to thrive in a remote work environment**Job Type**: Full-time, Contract positionThis is a contract position. Benefits (such as healthcare, paid time off or 13th month pay) are not provided. You will be an independent direct contractor with mindStart and paid hourly for time worked. You will be scheduled to work 40 hours per week and as a contractor can choose your time off and holidays. If desired, you can be paid in US Dollars. **Schedule**- Turno de 8 horas- Turno diário- De domingo a quinta ou terça a sábado das 10h às 19h- Dias úteis e finais de semanaTipo de vaga: Tempo integralPagamento: R$5. 000,00 por mêsHorário de trabalho:- Turno de 8 horas
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 26/12/2024
Data de expiração
  • 26/03/2025
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