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CUSTOMER SERVICE REPRESENTATIVE

Rio de Janeiro - Rio de Janeiro

Descrição da oferta de emprego

Customer Service Representative - Our goal is simple - keep our user base extremely happy at all costs. Our landscape is constantly changing, and we look forward to adding individuals who can contribute and thrive through change, promote ideas and tackle the tasks at hand in any given situation. **Responsibilities**:- Respond to all customer support inquiries through our system- Monitoring active rides- Answer incoming phone calls from users- Possess a great ability to prioritize work effectively including successfully multitasking customer issues- Ensure a seamless, enthusiastic customer experience from start to finish- Engage with our Product and Engineering teams when there are technical support issues & bugs- Escalate certain issues to specific parties that need to be addressed- Log any accidents and report any time-sensitive issues to our leadership and policy teams- Be the master of our product and have the ability to answer any and all questions our customers have**Requirements**:- Excellent written and verbal communication and problem-solving skills in English. Spanish or Portuguese is a PlusThis position is completely remotely. **Job Types**: Full-time, Part-timePay: From R$2,500. 00 per month
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 21/12/2024
Data de expiração
  • 21/03/2025
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