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ASSOCIATE GLOBAL TIME CONSULTANT

São Paulo - São Paulo

Descrição da oferta de emprego

Associate Global Time Consultant - Our people make all the difference in our mission to deliver innovative HR products and services that help employees stay productive and manage their life on their terms. What you'll do: Serve as primary support liaison between company and client. Interpret client needs through discovery and analysis. Maintain all client data current and updated in the applicable CRM systems or databases. Develop product expertise with Enterprise eTIME and business domain expertise with Time and Labor Management concepts and solutions. Resolve client application questions or problems in the area of system setup, product functionality, and product enhancements in addition to other services issues in the complex arena of time and labor management. Participate in special projects and other regional initiatives as required by management. Convey client feedback to internal functional leaders to improve the client experience. Utilize product expertise to formulate solutions and implement to deliver desired results generating revenue through specialized services billing and coordinate project billing. Demonstrate proficiency in supporting and troubleshooting the Time and Labor Management Systems to the client's expectations and satisfaction. This includes but is not limited to data integration interfaces, data collection software, and clocks. Who we are looking for: Bachelors degree OR Business to business client service interface experience with a human capital management functional area expertise and/or a product/feature expertise. Knowledge of troubleshooting techniques to help resolve common client issues. Ability to communicate to all levels of associates, including Sr. Management. Experience with Kronos Workforce Central or Time and Labor concepts are desired. Coursework towards FPC, CPP, and/or PHR certification preferred. Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse, and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADPs operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click here to learn more about ADPs culture and our full set of values. #J-18808-Ljbffr
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Detalhes da oferta

Empresa
  • Caderno Nacional
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 23/12/2024
Data de expiração
  • 23/03/2025
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