ACCOUNT MANAGER (FOOD INGREDIENTS)

Account Manager (Food Ingredients) - An industry leader in food, beverage, health, biosciences, and sensorial experiences, we create essential solutions - from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients, and solutions for products people crave. With more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, were poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldnt be the same. - Summary/purpose of the job:_Drive sustainable profitable sales & IFF market share growth by identifying the customer needs & opportunities, establishing/ building solid customer relationship, leading & coordinating IFF activities and promoting/selling relevant IFF ingredients solutions for a given geography and customers. - Background/Academic Qualification:_Bachelors Degree preferably in Food or Chemical Engineering, Business or Marketing. - Experience:_- Between 3-6 years of Sales experience in other industries preferably Chemical/ Ingredients, Beverage Industries etc. - Technical or Marketing experiences is a plus- Languages:_Fluent in English, Intermediate level in Spanish- Skills:_- Passion for Ingredients for Food & Beverage industries with strong interests in sales, product development, consumers, and market understanding (Marketing/R&D/CI). - Ability to deal with basic financial concepts/processes (pricing/margin/forecasting) and work with IT systems. - Ingredients knowledge and taste skills. - Proficient in Word, Excel, PowerPoint. - Competencies:_- Strategic Thinking- Leadership and Command Skills- Customer Focus- Innovation Management- Decision Quality- Drive for Results- Interpersonal/ Sociable Skills- Perseverance- Perspective- Negotiating Skills- Presentation & Communication Skills- Major responsibilities:_- Understand specific market and customer environments. - Understand specific customer activities, strategies, brands, markets, and consumers via multi-source (public information, annual reports, press, meetings, etc). - Develop awareness and understanding of multi-level cross-functional customer organization focusing on building enhanced relationships with key customer decision makers/influencers and developing customer intimacy plan. - Understanding of customer decision-making criteria. - Contribute to strategic commercial negotiation (core listing, annual pricing, payment terms, rebates/cost savings agreements, supply agreements). - Identify prospect and customer opportunities and build business case. - Develop commercial Go 2 Market strategy for allocated customer portfolio. - Develop and execute high-quality account plans aligned with internal stakeholders. - Set clear commercial targets, annually aligned with the strategic plan. - Define and request the required account resources. - Qualify business opportunities with input from IC&D/ Category management and Cost to Serve guidelines. - Promote product portfolio. - Provide detailed project insight (customer/internal perspective) to clearly define brief parameters and capture them in Project management system. - Organize a formal commercial kick off and finalize action plan & timetable. - Prepare & coordinate presentation materials together with Marketing. - Define and stage a submission presentation that maximizes IFF commercial advantage and resources. Make final decision on Ingredients submissions. - Gather customer feedback and communicate project results and/or organize internal debriefing. - Ensure optimal engagement of customer network/influencers. - Coordinate win/loss analysis and share project learnings. - Ensure client supply chain objectives, processes, organization, and scorecards are well communicated to IFF Operations. - Consult with customer service on key customer supply issues and agree on a communication plan. - Agree and support the implementation of optimum supply chain solutions for customers and IFF (Leadtime, inventory, supply network, etc. ). - Have a clear understanding of customer regulatory requirements/changes and regularly inform GRA/IC&D. - Gather and share with IFF stakeholders intelligence on the industry, market, consumer, and technology from daily interactions with customer/ industry network. - Foster and lead knowledge building on Competitors (people, products, wins losses, account, country, category, strategy, SWOT, etc. ). - To leverage IFFs consumer understanding and strategic insight to generate customer excitement to fill their consumers unmet needs with IFF Ingredients Solutions. - Commercially lead or support category platforms and Go 2 Market Sales Solutions. - Drive personal development. Partner with the manager to ensure SMART objective