EMPREGO TECHNICAL SUPPORT ANALYST SÃO LEOPOLDO, RIO GRANDE DO SUL

Participate in real-time support (chat) in cooperation with an experienced support engineer... collab is essential for the team growth, networking growth and reputation...

Together, we uplift and support one another, always speaking our truths with honesty and integrity... requisition id:  posted date:  jan work area:  customer service...

•    work on complex technical projects or business issues requiring strong technical knowledge...   what you bring: •    bachelor’s degree in technical communication...

What you bring: •    bachelor’s degree in technical communication, ux design, computer science, or any other related experience •    extensive experience in information...

support other activities outside of consulting/professional services, such as support engagements, customer escalations and expert-on-demand requests, as required...

About the team:     the service and support team provides ongoing technology support and services to sap customers...  this is a unique opportunity to be part...

This role also provides expert support in operations and facilitates the service lifecycle... is a plus knowledge of project management fundamentals, itil, lean...

Principles, ci/cd and a/b testing willingness to take ownership, drive new developments, and work creatively on challenging and groundbreaking tasks following the...

support product owners, managers, and architects in technical discussions...   since we have many customers with complex scenarios, you will actively participate...

•  ability to troubleshoot complex software issues leveraging technical and product skills... • support product owners and architects on technical discussions •...

Will be responsible for delivering cloud integrations and technical services... proven ability to gather business requirements and translate them into functional...

Enjoy a strong technical environment where all members of the development teams, including management, are close to the code, and making technical contributions...

support and lead the team on technical discussions... build & lead pocs (proof-of-concepts), research for state-of-the-art technical solutions...

Summary & role information    we are seeking a global onboarding specialist to join our team and support the following key areas:    operations execution (40%) ...

• translate complex technical concepts and procedures into user-friendly, easily understandable documentation... • develop, write, and maintain high-quality technical...

Prepare technical reports on accidents based on regulatory standards (nrs) and guidelines from social security...   participate in internal accident prevention...

As every customer is unique, we provide an individual high-quality support to them based on a value-based delivery approach...   as part of a global team, you will...

Ability to troubleshoot complex software issues leveraging technical and product skills... we prioritize continuous learning, work-life balance, and coaching and...

•    remote / onsite support in critical customer situations like global escalations or war rooms... as every customer is unique, we provide an individual high-quality...