EMPREGO TECHNICAL CUSTOMER SUCCESS MANAGER SÃO LEOPOLDO, RIO GRANDE DO SUL

Excellent ability to liaise with different internal organizations (development, preferred success organization, customer first organization, field, etc...

Manage (understand, analyze and categorize) customer individual demand for the s/4hana in a regional setup assuring one face to one customer from product success...

Conduct customer workshops to understand business process requirements... execution of innovation portfolio serving as primary contact from customer success service...

Will be responsible for delivering cloud integrations and technical services... keep the customer satisfaction levels high by providing timely services to customers...

Support and lead the team on technical discussions... collaborate and lead discussions with technical product managers, architects and technical leads to help to...

Support product owners, managers, and architects in technical discussions... you will collaborate closely with your team members to ensure success...

Summary & role information    we are seeking a global onboarding specialist to join our team and support the following key areas:    operations execution (40%) ...

Ability to troubleshoot complex software issues leveraging technical and product skills... excellent communication skills and ability to work effectively with team...

•    ability to troubleshoot complex software issues leveraging technical and product skills...   •    exciting chance to gain valuable insights into the inner workings...