EMPREGO TEAM LEADER CUSTOMER SERVICE SÃO LEOPOLDO, RIO GRANDE DO SUL

This team is remote, with a handful of team members located in sle area...   within customer services & delivery, we drive world-class customer experience and business...

• strong empathy for both customer and team as basis for effective negotiation     • comfortable reaching out to and coordinating with virtual teams and team...

•    customer onboarding strategy support: support activities involved in the design and continuous improvement of the customer onboarding strategy...

•    self-motivated and team oriented...   •    understand, from a customer view, the supportability issues affecting customer success... we offer a highly collaborative...

About the team:     the service and support team provides ongoing technology support and services to sap customers...  this is a unique opportunity to be part...

Configure customer requirements in customer’s sap system, prepare functional specifications and support development teams... conduct customer workshops to understand...

Conduct customer workshops to understand business process requirements... execution of innovation portfolio serving as primary contact from customer success service...

Participate in customer workshops to understand business process requirements, providing a creative source of ideas/solutions to address customer issues...

Support and lead the team on technical discussions... mentor and guide the team to foster their professional development and growth... leadership and teamwork qualities...

Development expertise: provide functional, architectural guidance to the team...   foster a robust, unified team atmosphere by empowering the development team to...

The team focuses mostly on integrations with third party software, allowing sap concur to communicate with non-sap software... this role also works closely with...

Requisition id:  posted date:  mar work area:  customer service and support career status:  student employment type:  limited full time expected travel:  0 - 10%...

What we value we want you to be a leader... if you’re a results-oriented leader with a passion for fostering a diverse and inclusive culture, we want you on our...

Meet your team: the sap customer onboarding team delivers a seamless and engaging onboarding experience that empowers customers to quickly adopt our solutions...

•    find common ground for cooperation within the product ua team... •    share in-depth knowledge and experience with direct team to enable decision-making...

Interested in working with an international team... build solid roadmaps and implementation strategies taking into account business organization and customer main...

Development expertise: provide functional, architectural guidance to the team...    beneficial: experience will all phases of software development, delivery and...