EMPREGO SYSTEM SUPPORT ANALYST I SÃO LEOPOLDO, RIO GRANDE DO SUL

Together, we uplift and support one another, always speaking our truths with honesty and integrity... requisition id:  posted date:  jan work area:  customer service...

Participate in real-time support (chat) in cooperation with an experienced support engineer... collab is essential for the team growth, networking growth and reputation...

support other activities outside of consulting/professional services, such as support engagements, customer escalations and expert-on-demand requests, as required...

•    remote / onsite support in critical customer situations like global escalations or war rooms... as every customer is unique, we provide an individual high-quality...

• conduct a comprehensive competitor analysis, taking into account external analyst assessment points such as gartner's magic quadrant, with a focus on identifying cybersecurity...

support and lead the team on technical discussions... ability to communicate well in different levels within the organization, including senior management and executives...