EMPREGO SUPPORT AMP CUSTOMER EXPERIENCE SÃO LEOPOLDO, RIO GRANDE DO SUL

Requisition id:  posted date:  jan work area:  customer service and support career status:  student employment type:  limited full time expected travel:  0 - 10%...

Participate in real-time support (chat) in cooperation with an experienced support engineer... join the global sap family and become an ambassador for the support...

Qualifications/skills and competencies   solid experience with human resorces abap programming skills and/or cloud platform integration with integration experience...

support other activities outside of consulting/professional services, such as support engagements, customer escalations and expert-on-demand requests, as required...

About the team:     the service and support team provides ongoing technology support and services to sap customers...  this is a unique opportunity to be part...

experience in customer-facing roles (e...  relevant working experience in the sap environment... our team is responsible for the execution of our strategy, scope...

experience in customer-facing roles (e...  relevant working experience in the sap environment... our team is responsible for executing our strategy, scope, and the...

Prepare functional specifications and support development teams... conduct customer workshops to understand business process requirements... we are growing our organization...

Work experience   • solid experience on ecc and s/4hana implementations, knowledge on different project methodologies, experience with agile methodology is highly...

Meet your team: the sap customer onboarding team delivers a seamless and engaging onboarding experience that empowers customers to quickly adopt our solutions...

•    remote / onsite support in critical customer situations like global escalations or war rooms...  •    experience in ewm performance optimization and data inconsistencies...

experience with connectivity...     nice to have:  experience with etl...   hands-on experience with cloud technologies and microservices...

We achieve this by integrating sap's dna into a tailored, just-in-time onboarding experience powered by sap solutions... our team is passionate, energetic, and focused...

•    share in-depth knowledge and experience with direct team to enable decision-making... •    apply expert knowledge of customer requirements and product architecture...

Consistent professional software development experience... experience writing unit and integration automated tests... experience with tdd or bdd is a plus...

Work experience domain experience, with a strong of sap ssff experience... experience in project management is desirable...   education and qualifications/skills...

Work experience •    professional experience in the software development industry... •    it is highly valued previous experience with scrum and lean methodologies...