EMPREGO PRODUCT SUPPORT ANALYST SÃO LEOPOLDO, RIO GRANDE DO SUL

Understanding and adoption of product support e2e methodologies (swarming, pulse, knowledge management)... provide professional, courteous, and prompt technical...

Cooperate closely with other product support teams and development support... sap support is also on chat... conduct root-cause analysis of product and configuration...

support our customers via real time channels (chat, phone, etc... requisition id:  posted date:  nov work area:  customer service and support career status:  student...

Provide regular partneredge program guidance and operational support... understand technology trends and sap strategy to influence partner product and gtm strategy...

This product helps our customers access data from anywhere... • ability to troubleshoot complex software issues leveraging technical and product skills...

We’ve been working hard to deliver the best quality of implementation and support around the world...                 build relationships build customer relationships...

This role also provides expert support in operations and facilitates the service lifecycle... the dcem oversees the customer lifecycle from the moment of contract...

Provide on-call support for application software in non-productive environments...   ability to build and maintain effective relationships with technical product...

•  ability to troubleshoot complex software issues leveraging technical and product skills... • support the team on technical discussions • build & lead pocs, research...

Partner with other teams to define product enhancements/ specific issue resolutions etc... we partner with product development to ensure best practices are integrated...

Process improvement is the sme across the external workforce processes partnering across teams to drive alignment and innovation creates and owns process documentation...

Our responsibilities span the entire software lifecycle, including managing ci/cd pipelines, ensuring software quality, maintaining observability, and providing...

Experience with c# and asp is a plus ability to build and maintain effective relationships with technical product managers, architects and technical leads...