EMPREGO MANAGER TECHNICAL CUSTOMER SUPPORT SÃO LEOPOLDO, RIO GRANDE DO SUL

Participate in real-time support (chat) in cooperation with an experienced support engineer... requisition id:  posted date:  jan work area:  customer service...

Requisition id:  posted date:  jan work area:  customer service and support career status:  student employment type:  limited full time expected travel:  0 - 10%...

•    work on complex technical projects or business issues requiring strong technical knowledge... •    apply expert knowledge of customer requirements and product...

support other activities outside of consulting/professional services, such as support engagements, customer escalations and expert-on-demand requests, as required...

About the team:     the service and support team provides ongoing technology support and services to sap customers...  this is a unique opportunity to be part...

Prepare functional specifications and support development teams... conduct customer workshops to understand business process requirements... we are growing our organization...

Manage (understand, analyze and categorize) customer individual demand for the s/4hana in a regional setup assuring one face to one customer from product success...

Manage (understand, analyze, and categorize) customer individual demand for the s/4hana in a regional setup assuring one face to one customer from product success...

As every customer is unique, we provide an individual high-quality support to them based on a value-based delivery approach... build solid roadmaps and implementation...

Principles, ci/cd and a/b testing willingness to take ownership, drive new developments, and work creatively on challenging and groundbreaking tasks following the...

Will be responsible for delivering cloud integrations and technical services... keep the customer satisfaction levels high by providing timely services to customers...

Enjoy a strong technical environment where all members of the development teams, including management, are close to the code, and making technical contributions...

support product owners, managers, and architects in technical discussions...   since we have many customers with complex scenarios, you will actively participate...

•    remote / onsite support in critical customer situations like global escalations or war rooms... as every customer is unique, we provide an individual high-quality...

support and lead the team on technical discussions... collaborate and lead discussions with technical product managers, architects and technical leads to help to...

Summary & role information    we are seeking a global onboarding specialist to join our team and support the following key areas:    operations execution (40%) ...

Ability to troubleshoot complex software issues leveraging technical and product skills... exciting chance to gain valuable insights into the inner workings of critical...

•    ability to troubleshoot complex software issues leveraging technical and product skills... we prioritize continuous learning, work-life balance, and coaching...

Value competencies: displays passion for & responsibility to the customer... experience with c# and asp is a plus ability to build and maintain effective relationships...