EMPREGO MANAGER OF CUSTOMER EXPERIENCE SÃO LEOPOLDO, RIO GRANDE DO SUL

•    customer onboarding strategy support: support activities involved in the design and continuous improvement of the customer onboarding strategy...

• experience leading project teams...     customer and stakeholder communication:      • serve as the first point of contact for both the customer and management...

Within customer services & delivery, we drive world-class customer experience and business outcomes by passionately championing the success of our customers...

What you bring demonstrated outstanding experience in product management of software products... strong advocate for agile development processes with experience...

Create an environment of continuous learning and improvement...   we are looking for senior engineering program manager to join our team... by connecting data, applications...

Strong understanding of the business process and erp functionality for the features/modules good understanding of erp architecture, functionality, integration api...

Work experience  •    extensive professional experience including more than half of experience in support-relevant roles...   •    actively participate in meetings...

experience in working with sap fiori applications... understanding of the agile project methodology and experience in a project using such methodology...

Participate in customer workshops to understand business process requirements, providing a creative source of ideas/solutions to address customer issues...

Gain visibility:  with sap internship experience program in your title, you’ll have a global network of sap leaders, entrepreneurs and career development opportunities...

Providing a creative source of ideas/solutions to address customer issues... advise customer on industry best practices in the area of expertise...

Work experience   • solid experience on ecc and s/4hana implementations, knowledge on different project methodologies, experience with agile methodology is highly...

Qualifications   education, experience & training required:   previous experience with technical project management, technical support, consulting and/or software...

Several years of experience with an increasing amount of responsibility... high level of commitment, teamwork spirit, flexibility, and initiative...

Proven experience in ai use case development...    product support: manage customer expectations via product support ensuring high standards in incident processing...

Gain visibility: with sap internship experience program in your title, you’ll have a global network of sap leaders, entrepreneurs and career development opportunities...

)   preferred: •    experience in troubleshooting distributed systems, including installation, migration and networking •    experience working with customers is...

•    apply expert knowledge of customer requirements and product architecture, and consider potential interdependencies between products when designing ua deliverables...

Beneficial: experience will all phases of software development, delivery and cloud saas service ownership...   proven experience in ai use case development...