EMPREGO MANAGER CLOUD CUSTOMER SUPPORT SÃO LEOPOLDO, RIO GRANDE DO SUL

Requisition id:  posted date:  jan work area:  customer service and support career status:  student employment type:  limited full time expected travel:  0 - 10%...

Participate in real-time support (chat) in cooperation with an experienced support engineer... requisition id:  posted date:  jan work area:  customer service...

Manage (understand, analyze and categorize) customer individual demand for the s/4hana in a regional setup assuring one face to one customer from product success...

Manage (understand, analyze, and categorize) customer individual demand for the s/4hana in a regional setup assuring one face to one customer from product success...

Solid experience on cloud software development and cloud providers, such as aws, azure or gcp... support and lead the team on technical discussions...

•    apply expert knowledge of customer requirements and product architecture, and consider potential interdependencies between products when designing ua deliverables...

support other activities outside of consulting/professional services, such as support engagements, customer escalations and expert-on-demand requests, as required...

Prepare functional specifications and support development teams... conduct customer workshops to understand business process requirements... we are growing our organization...

About the team:     the service and support team provides ongoing technology support and services to sap customers...  this is a unique opportunity to be part...

As every customer is unique, we provide an individual high-quality support to them based on a value-based delivery approach... build solid roadmaps and implementation...

Hands-on experience with cloud technologies and microservices...   since we have many customers with complex scenarios, you will actively participate in customer...

Will be responsible for delivering cloud integrations and technical services... keep the customer satisfaction levels high by providing timely services to customers...

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly...

Exciting chance to gain valuable insights into the inner workings of critical business processes while engaging directly with our large customer base...

•    remote / onsite support in critical customer situations like global escalations or war rooms... as every customer is unique, we provide an individual high-quality...

Human capital management (hcm) payroll background is highly desired to support our hcm customers in their migration to sap success factors cloud solutions...

We prioritize continuous learning, work-life balance, and coaching and mentoring initiatives to ensure our team members have the support they need to excel...