EMPREGO INCIDENT SUPPORT ANALYST SÃO LEOPOLDO, RIO GRANDE DO SUL

Participate in real-time support (chat) in cooperation with an experienced support engineer... collab is essential for the team growth, networking growth and reputation...

This role also provides expert support in operations and facilitates the service lifecycle... the dcem oversees the customer lifecycle from the moment of contract...

•    strong experience working in it security functions •    good knowledge in core cybersecurity areas (secure development, risk management, enterprise vulnerability...

Since we have many customers with complex scenarios, you will actively participate in customer support and drive incident resolution with development support...