EMPREGO DIGITAL CUSTOMER EXPERIENCE SOFTWARE SÃO LEOPOLDO, RIO GRANDE DO SUL

Role requirements experience as sap technical consultant in customer facing role (consulting, it support, it services etc...   about the role the digital customer...

Consistent professional software development experience... experience writing unit and integration automated tests... experience with tdd or bdd is a plus...

software engineering and formal software development methodologies including agile...   software quality assurance and test methodologies...

customer and stakeholder communication: serve as the first point of contact for both the customer and management... originally known for leadership in enterprise...

Developing customer centricity behavior...   about the team: sap procurement customer support team is responsible for handling customer issues from sap ariba cloud...

” learn our software inside and out, becoming a subject matter expert in the configuration and use of our software... originally known for leadership in enterprise...

Qualifications/skills and competencies   solid experience with human resorces abap programming skills and/or cloud platform integration with integration experience...

Ability to troubleshoot complex software issues leveraging technical and product skills...   provide support for customer escalations, handling technical issues...

experience in working with sap fiori applications... advise customer on industry best practices in the required area of expertise, with focus on digital industries...

Participate in customer workshops to understand business process requirements, providing a creative source of ideas/solutions to address customer issues...

Time management: we’re a very busy team, and managing time is a key pillar to ensure collaboration to global queue and great customer experience...

Conduct customer workshops to understand business process requirements... providing a creative source of ideas/solutions to address customer issues...

Originally known for leadership in enterprise resource planning (erp) software, sap has evolved to become a market leader in end-to-end business application software...

Build relationships build customer relationships to support high quality delivery and customer success; build relationships with peers in order to...

customer facing portals or other collaboration environments), on-line environments, digital assets, governance and guidelines for customer engagement and communication...

software engineering and formal software development methodologies... experience with technical documentation... experience with sap fiori... we offer a highly collaborative...

•    experience with video production software such as premiere pro an asset but not necessary... experience with design software such as adobe illustrator or figma...

Together with other three teams in our amer location, we form the industries & customer experience portfolio, with a total of 60 experts supporting products like...