EMPREGO CUSTOMER SUPPORT SALES SÃO LEOPOLDO, RIO GRANDE DO SUL

Requisition id:  posted date:  mar work area:  customer service and support career status:  student employment type:  limited full time expected travel:  0 - 10%...

This is an internal role that helps support colleagues in customer facing positions...   within customer services & delivery, we drive world-class customer experience...

•    customer onboarding strategy support: support activities involved in the design and continuous improvement of the customer onboarding strategy...

customer and stakeholder communication:      • serve as the first point of contact for both the customer and management...       • customer interaction skills...

•    understand, from a customer view, the supportability issues affecting customer success... organize training, as needed, to bridge any support knowledge gaps...

support sales activities during elaboration and evaluation of sap services project proposals... support other activities outside of consulting/professional services...

About the team:     the service and support team provides ongoing technology support and services to sap customers...  this is a unique opportunity to be part...

Prepare functional specifications and support development teams... conduct customer workshops to understand business process requirements... we offer a highly collaborative...

This role also works closely with sap concur’s implementation project managers, integration developers and customer teams to facilitate data transfer between sap...

As every customer is unique, we provide an individual high-quality support to them based on a value-based delivery approach... build solid roadmaps and implementation...

Extensive working experience in operation support or project management...   key responsibilities: aws, gcp, converged cloud infrastructure and runtime system operations...

Requisition id:  posted date:  feb work area:  customer service and support career status:  student employment type:  limited full time expected travel:  0 - 10%...

Product support: manage customer expectations via product support ensuring high standards in incident processing, quality of interactions, and fixes that are...

Strategic communication development: design communications strategies tailored to different personas within the customer support and lifecycle management team...

Our application experts are engaged across the customer lifecycle to understand customer’s needs, helping to define and scoping elements and outcomes aiming a delivery...