EMPREGO CUSTOMER SUCCESS CLIENTE SÃO LEOPOLDO, RIO GRANDE DO SUL

O que você vai fazer no dia a dia? liderar e organizar a equipe de atendimento ao cliente e pós-venda garantir a padronização e otimização de processos, assegurando...

Requisitos: experiência prévia em atendimento ao cliente ou customer success... proatividade, agilidade e facilidade para lidar com diferentes demandas...

Compreender e apoiar métodos para apoiar o campo e o cliente na compreensão do uso... especificações de direitos de contrato e o portfólio de produtos sap, e apoiar...

Within customer services & delivery, we drive world-class customer experience and business outcomes by passionately championing the success of our customers...

•    ambition to grow at sap in a customer success organization and learn global strategy routines...   •    customer onboarding strategy support: support activities...

Thoroughly understands customer needs...                 build relationships    - build customer relationships to support high quality delivery and customer success...

Conduct customer workshops to understand business process requirements... execution of innovation portfolio serving as primary contact from customer success service...

•    understand, from a customer view, the supportability issues affecting customer success... •    experience working with global teams to deliver customer outcomes...

We actively investigate customer issues by mastering diverse technologies and by working intensively with the products we offer... requisition id:  posted date: ...

Effectively lead teams (technically or organizationally), manage customer incidents promptly and ensure concerns are addressed within the sla period...