EMPREGO CUSTOMER OPERATIONS LEAD LATAM SÃO LEOPOLDO, RIO GRANDE DO SUL

Configure customer requirements in customer’s sap system, prepare functional specifications and support development teams... conduct customer workshops to understand...

Build solid roadmaps and implementation strategies taking into account business organization and customer main objectives... as every customer is unique, we provide...

Support and lead the team on technical discussions... build & lead pocs (proof-of-concepts), research for state-of-the-art technical solutions...

•    lead user assistance projects, serve as a sme for development/user assistance initiatives, and help mentor team members... •    apply expert knowledge of customer...

Keep the customer satisfaction levels high by providing timely services to customers... ability to lead a team from a technical perspective and enable effective...

Value competencies: displays passion for & responsibility to the customer...  as part of a new concur platform team, you'll help to support the shared services...