EMPREGO CUSTOMER EXPERIENCE MANAGER PORTUGUESE SÃO LEOPOLDO, RIO GRANDE DO SUL

Role requirements experience as sap technical consultant in customer facing role (consulting, it support, it services etc...   about the role the digital customer...

customer and stakeholder communication: serve as the first point of contact for both the customer and management... strong empathy for both customer and team as...

Preferred skills: sap business technology platform (btp) experience... experience in devops and ci/cd processes for cloud-based applications...

Proven track record in internal customer communication & escalations management     excellent interpersonal, oral, and written communication skills     fluent...

Qualifications/skills and competencies   solid experience with human resorces abap programming skills and/or cloud platform integration with integration experience...

About the sap internship experience program: the sap internship experience program is sap’s global, strategic, paid internship program that provides university students...

experience in working with sap fiori applications... configure customer requirements in customer’s sap system, prepare functional specifications and support development...

Participate in customer workshops to understand business process requirements, providing a creative source of ideas/solutions to address customer issues...

Conduct customer workshops to understand business process requirements... providing a creative source of ideas/solutions to address customer issues...

Assess technical issues and develop system solutions for the deployment provide support for escalated projects and system optimization, perform issue and status...