EMPREGO CUSTOMER EXPERIENCE LEADER SÃO LEOPOLDO, RIO GRANDE DO SUL

Role requirements experience as sap technical consultant in customer facing role (consulting, it support, it services etc... the dcem oversees the customer lifecycle...

experience working with agile/lean ux methodologies... experience in shaping product strategy and aligning user experience efforts with business goals...

What you'll bring bachelor’s or master’s degree in interaction design / product design / user experience design or related fields experience in user experience...

customer and stakeholder communication: serve as the first point of contact for both the customer and management... originally known for leadership in enterprise...

Developing customer centricity behavior...   about the team: sap procurement customer support team is responsible for handling customer issues from sap ariba cloud...

experience with s4/hana is a plus design concepts...   experience with odata, cds views business process and erp application knowledge... originally known for leadership...

Qualifications/skills and competencies   solid experience with human resorces abap programming skills and/or cloud platform integration with integration experience...

Time management: we’re a very busy team, and managing time is a key pillar to ensure collaboration to global queue and great customer experience...

experience in working with sap fiori applications... configure customer requirements in customer’s sap system, prepare functional specifications and support development...

Participate in customer workshops to understand business process requirements, providing a creative source of ideas/solutions to address customer issues...

Build relationships build customer relationships to support high quality delivery and customer success; build relationships with peers in order to...

Originally known for leadership in enterprise resource planning (erp) software, sap has evolved to become a market leader in end-to-end business application software...

Preferred skills: sap business technology platform (btp) experience... experience in devops and ci/cd processes for cloud-based applications...

experience with sql optimization is preferred... originally known for leadership in enterprise resource planning (erp) software, sap has evolved to become a market...

Together with other three teams in our amer location, we form the industries & customer experience portfolio, with a total of 60 experts supporting products like...

Consistent professional software development experience... experience writing unit and integration automated tests... experience with tdd or bdd is a plus...

•    experience in the tech industry is an asset... experience with sharepoint is not necessary but would be an asset... •    experience with microsoft office suite...