EMPREGO CUSTOMER EXPERIENCE AGENT SÃO LEOPOLDO, RIO GRANDE DO SUL

No previous experience required, but a year of previous experience in the role is a plus meet your team:  the intern will work with the technical support industries...

Role requirements experience as sap technical consultant in customer facing role (consulting, it support, it services etc... the dcem oversees the customer lifecycle...

customer and stakeholder communication: serve as the first point of contact for both the customer and management... strong empathy for both customer and team as...

Developing customer centricity behavior...   about the team: sap procurement customer support team is responsible for handling customer issues from sap ariba cloud...

experience with s4/hana is a plus design concepts...   experience with odata, cds views business process and erp application knowledge...     what you bring   bachelor's...

Qualifications/skills and competencies   solid experience with human resorces abap programming skills and/or cloud platform integration with integration experience...

Build relationships build customer relationships to support high quality delivery and customer success; build relationships with peers in order to...

Assess technical issues and develop system solutions for the deployment provide support for escalated projects and system optimization, perform issue and status...

Maintain poise and professionalism in all customer interactions...   effectively and independently handle customer interactions and challenging customer problems...

Preferred skills: sap business technology platform (btp) experience... experience in devops and ci/cd processes for cloud-based applications...

Previous experience in providing outstanding customer service...   work experience/nice to have: previous experience providing technical support for enterprise-level...

customer focus and communication skills (oral/written)... experience with sap products would be a benefit... as such, the intern is also going to interact with customer...

Together with other three teams in our amer location, we form the industries & customer experience portfolio, with a total of 60 experts supporting products like...

Originally known for leadership in enterprise resource planning (erp) software, sap has evolved to become a market leader in end-to-end business application software...

Consistent professional software development experience... experience writing unit and integration automated tests... hands-on experience with cloud native solutions...

experience with cloud integration and deployment on aws, gcp or azure experience with building ci/cd pipelines: jenkins, argo experience with implementing and managing...