EMPREGO CUSTOMER EXPERIENCE MANAGER PL RIO DE JANEIRO, RIO DE JANEIRO

• proactively coordinate, track and manage service & solution components until full delivery of completed service/solution to the customer...

•    customer relationship management... ¿    manage customer escalations... •    excellent customer facing skills... degree in telecommunications / electronic /...

experience in a global organization... the account manager reports to the local account manager leading the catalysts & adsorbents business in latam...

Support the product teams in improving the customer journey... moreover, you will have the unique opportunity to expand your expertise with our proprietary demand...

Deep knowledge of transmission & distribution product industry strategic personal contacts within transmission & distribution system operators well recognized...

Have hands on experience in hr partnership within the latam region... have previous experience handling unions and industrial relations, at least 3 years...

Demonstrated experience with senior stakeholder management... strong experience in multi-national finance planning & partnering roles... strong analytical and problem-solving...