EMPREGO SERVICES CUSTOMER SUPPORT CURITIBA, PARANÁ

Experience handling escalated issues and managing customer crises... lead strategic projects related to improving the customer experience...

If you require additional support in your recruitment process, we kindly encourage you to let us know... job description we are looking for a hands-on professional...

Requisitos: • bachelor’s degree in engineering, it, business administration, or equivalent; • project management skills and experience in coordinating project teams...

•desirable knowledge of products and applications related to customer services in the logistics ecosystem, contract data, and telematics...

Demonstrates (in parts) frequently with minimal support and guidance... self- management productivity, efficiency, absenteeism, training hours, no of technical training...

Demonstrates (in parts) frequently with minimal support and guidance... of cases resolved per day, compliance to process and quality standards, meeting process level...

Demonstrates (in parts) frequently with minimal support and guidance... csat timely customer resolution as per tat zero escalation devops...

Provide exceptional customer service and support to ensure client satisfaction and loyalty... we support a mix of remote and in-office work...

Demonstrates (in parts) frequently with minimal support and guidance... e-mail content, fault report tracking, voice calls, business etiquette etc on time deliveries...

Job description responsabilities: conduct end to end hiring processes, mainly sales hires; align and maintain communication with hiring managers and hrbps throughout...