EMPREGO RESOURCING AND OPERATIONS MANAGEMENT CURITIBA, PARANÁ

Demonstrates (in parts) frequently with minimal support and guidance... in a bpo/ites setup- competent project management - knowledge of project management and hands...

We promote and embrace equal opportunities in our hiring process, and also every day at work... all this through an internet platform and our ios/android apps...

Education and experience: - previous program management and business operations exposure... mentoring, managing and leading the sales operations team...

Delivery lead cadence around margins and revenues quality quality assurance and contract compliance, process improvements transport helpdesk & fmg transport rooster...

) generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against slas, csat, quality etc...

Knowledge, skills and abilities required·      ... ·       skill in leading project analysts and operations teams in identifying and resolving network issues...

• solid experience in customer support and able to work independently; • experience with customer order management; • desirable experience with import...