EMPREGO PRODUCT SUPPORT AND SERVICES CURITIBA, PARANÁ

Troubleshoot, reproduce, and document incidents and problems... develop and maintain automation scripts and monitoring improvements... understand the impact of applications...

Build, release, and deploy on test, dev, and prod environments... develop and test features according to the requirements, using appointed tools and technologies...

Document support processes and maintain accurate records of issues and resolutions... monitor application performance and implement improvements to enhance stability...

Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions... contribute to internal initiatives...

Develop and implement manufacturing processes, project plans, and budgets, ensuring optimal efficiency, quality, safety, and cost control... strong leadership, communication...

Were scaling and maturing... mentor and support junior engineers, leading by example in code reviews and pair programming... feedback from peers and leads...

We’re scaling and maturing... mentor and support junior engineers, leading by example in code reviews and pair programming... feedback from peers and leads...

Of yourself, your career, and your skills...   conduct training sessions for agents and qa ensuring the regulatory changes have been effectively communicated to...

Provide creative direction, actionable feedback, and career support through regular 1:1s and project reviews... present creative work to stakeholders and clients...

Of yourself, your career, and your skills...   ͏ do support process by managing transactions as per required quality standards fielding all incoming help requests...

Design and maintain data systems and databases... analytical and problem-solving abilities, with a proactive approach to identify and address product risks and challenges...

Demonstrates (in parts) frequently with mínimal support and guidance... **master**coaches others and builds organizational capability in the competency area...

product ownership & execution – oversee product evolution, ensuring front-end and api development supports user experience, marketing agility, and growth initiatives...