EMPREGO JUNIOR CUSTOMER SUPPORT ENGINEER CURITIBA, PARANÁ

Demonstrates (in parts) frequently with minimal support and guidance... csat timely customer resolution as per tat zero escalation devops...

Demonstrates (in parts) frequently with minimal support and guidance... e-mail content, fault report tracking, voice calls, business etiquette etc on time deliveries...

Demonstrates (in parts) frequently with minimal support and guidance... of cases resolved per day, compliance to process and quality standards, meeting process level...

Experience with customer/ product surveys (automotive industry quality indicators)support vehicle objective data measurement and data analysis (acceleration/ nvh/...