EMPREGO ANALISTA CUSTOMER SUPPORT CURITIBA, PARANÁ

Experience handling escalated issues and managing customer crises... lead strategic projects related to improving the customer experience...

Iniciar a jornada do cliente demonstrando claramente o valor imediato da plataforma... excelente comunicação e habilidades interpessoais...

Elaborar relatórios de desempenho das campanhas e ações de marketing, apresentando resultados e sugerindo melhorias... analisar o comportamento e as necessidades...

Demonstrates (in parts) frequently with minimal support and guidance... of cases resolved per day, compliance to process and quality standards, meeting process level...

Demonstrates (in parts) frequently with minimal support and guidance... self- management productivity, efficiency, absenteeism, training hours, no of technical training...

Demonstrates (in parts) frequently with minimal support and guidance... e-mail content, fault report tracking, voice calls, business etiquette etc on time deliveries...

Demonstrates (in parts) frequently with minimal support and guidance... csat timely customer resolution as per tat zero escalation devops...

If you require additional support in your recruitment process, we kindly encourage you to let us know... job description how would you be impacting our mission?...

Provide exceptional customer service and support to ensure client satisfaction and loyalty... we support a mix of remote and in-office work...

Demonstrates (in parts) frequently with minimal support and guidance... it systems and platforms talent transformation team, competency group plan and support delivery...

Experience with customer/ product surveys (automotive industry quality indicators)support vehicle objective data measurement and data analysis (acceleration/ nvh/...