EMPREGO SERVICE SUPPORT CAMPINAS DO SUL, RIO GRANDE DO SUL

Will manage problems, incidents, capacity, availability, service levels, and monitor performance and failures... descrição do emprego main responsibilities: will...

Manage incidents, problems, and service requests, adhering to itil best practices... descrição do emprego -provide support for logistic global team, solving complex...

support integration tasks (rest/soap api, database connections)... experience in troubleshooting runtime issues, analyzing logs, and optimizing application behavior...

Also required are excellent oral and written communication skills and a proven history of providing exceptional customer service at all levels... analise/confecção/conferência/registro...

Knowledge on service management ticketing tools such as bmc remedy, jira etc... experience in it infrastructure support (l1) experience and knowledge on windows...