VISA RISK MANAGEMENT ANALYST

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader.
Join us today and experience Life at Visa.
Job Description The Analyst, Risk Solution Services will help Visa clients manage the risk of accepting payments.
This will include analyzing order data to identify emerging fraud trends, developing strategies to mitigate these trends, and working closely with Visa’s clients to implement these strategies using a combination of Visa and industry tools.
Essential Functions and Responsibilities Communication and Presentation  Communicates professionally, succinctly, independently, and with relevance based on audience and topic  Shares efficiencies and best practices with colleagues  Consulting Expertise  Drives client revenue optimization by leveraging relationships and strategies that align with Risk Solutions Services goals, automation, and retention objectives   Regularly discusses and pursues client goals, demonstrating an understanding in clients’ evolving business strategies  Continually builds rapport with clients and the Visa account teams to promote retention and stay ahead of competitive risk  Remains proficient and is an early adopter in complementary Visa products and offerings, stays current on releases, and is proactive in learning how to leverage updates and enhancements for Visa and client success  Anticipates fluctuations and proactively identifies anomalies with business relationships  Solutions Delivery  Optimizes client acceptance through increased automation, the use of machine-learning models, efficient use of manual review, and reduced reliance on rules (other than policy scenarios)  Communicates consistently with internal partners on the status of portfolio, at-risk/retention scenarios, upsell opportunities, etc.
Participates in projects and events that advance Risk Solutions Services and Visa success  Identifies and influences clients and internal business partners to explore Risk Solutions Services and complementary Visa product offerings  Remains proficient in Visa and partner integrations, order and technical flow, and support resources  Understands how client strategies and risk configurations potentially impact Visa revenue  Analysis, Data, and Reporting  Increases automation by leveraging internal features and available client attributes  Aligns acceptance and fraud KPIs with Risk Solutions Services objectives  Uses Business Intelligence tools to continually highlight client return on investment   Processes ad hoc requests and uses existing functionality to accomplish goals  Contributes to the continual enhancement of analytical tools  Industry Knowledge  Builds industry knowledge through internal and external resources  Proactively discusses industry trends and innovations and educates clients on the basics of how payment ecosystems work  Understands regional risk regulations  Remains current on regional competitive landscape  Confidently consults clients on how payment ecosystems work  Uses knowledge of competitive landscape to shape solutions delivery This is a hybrid position.
Hybrid employees can alternate time between both remote and office.
Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications Basic Qualifications - 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.
.
Masters, MBA, JD, MD, or PhD) - Relevant work experience.
o Working in eCommerce payment industry o Collaborating on and with enterprise-wide products, projects, and programs o Deriving insights and action items through analysis o Providing Solutions Delivery/professional services o Proficiency in Microsoft 365 (Office) o Exceptional presentation, consultative, and communication skills Preferred Qualifications - 3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.
.
Masters, MBA, JD, MD) - Experience with the Cybersource Decision Manager platform or another fraud solution - Language.
Portuguese and English (Spanish is a plus) Additional Information Visa is an EEO Employer.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.