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TICKET MANAGER

Curitiba - Paraná

Descrição da oferta de emprego

Responsável pelo gerenciamento de chamados, adequação e cobrança de prazos de atendimentos.
Elaboração e atualização de indicadores.
Direcionar e orientar a equipe em relação as atividades.
Acompanhamento e condução de dailys


Requisitos:
Ensino superior em tecnologia ou afins
Experiência com gestão e direcionamento de chamados
Experiência de ferramenta JIRA
Conhecimento de Service Now (será um diferencial)
Experiência com troubleshooting
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Detalhes da oferta

Empresa
  • EWAVE DO BRASIL
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 20/12/2024
Data de expiração
  • 20/03/2025
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