Ir à oferta completa

SR. STRATEGY & PLANNING ASSOCIATE - LATAM COMMUNITY OPERATIONS

Descrição da oferta de emprego

About the Role As a Sr.
Strategy & Planning Associate, you will help to build our customer support infrastructure across LATAM and the world.
You will also help us transform Uber into a more customer centric company.
You will intake strategic projects from conceptualization to implementation that would, in the end, result in a better service for drivers and riders.
Finally, you will develop presentations to communicate strategic plans and visions, report on weekly/monthly/quarterly results and opportunities, author strategic initiatives, explore complex business issues, coordinate key strategic meetings with different teams, and develop respective action plans! He/She should have a strategic mindset, strong analytical skills, good time-management and stakeholder management, a creative and problem solving attitude, and the ability to clearly communicate and present information.
SQL/Python/R expertise will be a distinct advantage.
What you'll do.
Design and lead projects and drive analysis to inform important strategic decisions that improve the support experience for our customers Lead strategic projects to provide insights to our service model Coordinate with other members of the Global Community Operations Team to measure the impact and efficiency of products and business processes Provide insights that drive decisions around process, policy and service model Develop frameworks to support the company with new markets and products Identify operational weaknesses and help improve or innovate new processes.
Develop and manage tools and processes to execute against strategic and business plans Actively support all strategic planning and analytical activity for senior management in the region Basic Qualifications 5 years of proven experience in investment banking, private equity, consulting, corporate strategic planning, or related fields, but we're open to consider candidates with less experience if they meet our other requirements.
Great understanding of business strategy, databases, data relationships and data integrity.
Analytical rigor is a must! Self-starter attitude and ability to exercise judgment and solve complex problems with autonomy.
Professional proficiency in English Strong communication skills will allow you to digest and understand business needs from different cities and product lines Strong ability to take a long-term view of the whole picture and think about the business at a strategic level Roll up your sleeves and get into the details approach High adaptability to change and ability to execute quickly Speed, resourcefulness, and go getter attitude.
Uber is committed to constant improvement.
You’re excited to help create a product with value Business curiosity - you love to learn and constantly seek ways to improve your understanding of the business and the tools you use.
You share your learnings with your team and encourage others (and yourself) to take on new opportunities for further development Analytical rigor - Excellent SQL skills or Python would be a candidate advantage.
We use data to inform our decisions; you'll quickly identify what data you need to resolve a problem and how to analyze it to get to your answer.
You'll have experience dealing with complex data sets, deriving insights and checking against what you see in the real-world We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
Offices continue to be central to collaboration and Uber’s cultural identity.
Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office.
For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.
Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
To request an accommodation, please reach out to .
Ir à oferta completa

Detalhes da oferta

Empresa
  • Uber
Localidade
  • Em todo o Brasil
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 23/10/2024
Data de expiração
  • 21/01/2025
Jr_036877 technical support intern latam
Resmed

Prepare and submit detailed reports on work operations to help drive improvements and streamline business strategies... provide assistance in the handling of warranty claims, both during and after the warranty period, to ensure smooth operations... requisitos do trabalho let’s talk about you in this......

Executivo comercial seguro garantia sr
Solutions rh

Missão: atuar de forma estratégica no desenvolvimento e na expansão do mercado de seguro garantia, contribuindo para o crescimento sustentável da empresa através da prospecção, negociação e manutenção de clientes, e assegurando a excelência no atendimento e na entrega de soluções customizadas que atendam......

Desenvolvedor(a) RPA Sr
JP&F Consultoria

Descrição: • atuar como desenvolvedor para implementar as soluções de rpa, utilizando python e o robot framework; • avaliar os processos propostos para automação, criar a respectiva documentação técnica e trabalhar com outros membros da equipe para garantir a eficácia do processo automatizado; • validar......

Bilingual Customer Service Associate
Bilingual

Full job description the opportunity are you passionate about working with customers, building relationships, and being part of a growing business? then we would love to have you join our canadian segment contact center as a bilingual customer service representative! with the customer being the main......

VAGA ANALISTA DESENV. FULL STACK .NET SR – KLB GROUP
KLB GROUP BRASIL

Elaboração de scripts para atualização/manutenção de dados em pl/sql... elaboração de documentações de gmud... elaboração de documentos de caso de uso, planos de testes... net, com c#, mvc e angular... homologação/acompanhamento de atualizações com usuários... sustentação de sistemas de produção......

Oportunidade SAP PP-PM-QM
WAYON IT SOLUTIONS LTDA

Certificações sap pp/pm/qm relevantes, como “sap certified application associate – sap pp/pm/qm... profundo conhecimento das funcionalidades e configurações dos módulos sap pp/pm/qm... com intuito de gestão gerenciem de forma eficaz o ciclo de vida completo dos produtos, desde o planejamento da produção......

Sales Head
NINJOUR HEALTH INTERNATIONAL LIMITED

Area coverage: entire latam including central america... job description we are looking for a highly motivated sales head for our biorad medisys latam team... you will be responsible for biorad medisys latam p&l;, maintaining existing dealers and developing new dealer network......

SAP Analytics Cloud
JP&F Consultoria

Descrição: • design, build, test applications on the sap bpc platform or the sac planning platform, following the requirements defined by industry and line of business experts, using an agile methodology; • promote the applications built, interacting with marketing, sales and professional services organizations......

LEGAL ADVISOR
Oman Jobs

Risk management:•identify and assess legal risks associated with real estate transactions and operations... •conduct legal research to stay updated on relevant laws, regulations, and industry standards affecting real estate operations... •develop risk mitigation strategies and implement controls to minimize......

F&B MANAGER
Oman Jobs

Monitoring & ensuring f & b service operations are running smoothly... career opportunity muscat waves is the foremost recruitment consulting firm in oman, we have leading job site https://www... php?id=6028 company industry; restaurant - multi international dishes job title: f&b; manager total years......